1. Introduction
Welcome to the website of Yau Shun Build, operated by Yau Shun Building Services Company Limited. Your privacy matters to us, and this policy explains how we handle the personal information we collect when you visit our website at https://www.yaushunbuild.lat, contact us, or use our computer systems design and related services.
We are committed to processing personal information lawfully, fairly and in a transparent manner. We encourage you to read this policy in full so that you understand what information we gather, why we gather it, how it is used and the choices you have about it. If anything remains unclear after reading, you are welcome to contact us using the details in the final section.
This policy applies to information we collect through this website, through email and telephone enquiries, and through the course of providing our professional, scientific and technical services. It does not apply to any website or service operated by a third party, even where that party is linked from our site.
2. Who We Are
Yau Shun Build is the operating name under which Yau Shun Building Services Company Limited provides computer systems design and related services. Our registered business address is Rm 1404 14/F Blissful Building, 243-247 Des Voeux Road Central, Sheung Wan, Hong Kong (HK).
For the purposes of applicable data protection law, Yau Shun Building Services Company Limited acts as the data controller of the personal information described in this policy. This means that we determine the purposes for which, and the manner in which, any personal information is processed.
You can reach us by email at help@yaushunbuild.lat or by telephone at +1 (904) 943-0983. Our website is available at https://www.yaushunbuild.lat.
3. Scope of This Policy
This policy covers the personal information of individuals who interact with Yau Shun Build in a personal or professional capacity. This includes website visitors, prospective clients, current clients, suppliers, job applicants and anyone who contacts us through our published channels.
Personal information means any information that relates to an identified or identifiable individual. It can include a name, an email address, a telephone number, a business title, an IP address, or any other detail that can be used to recognise you, directly or indirectly.
This policy does not cover information that has been anonymised or aggregated in such a way that it can no longer be associated with a specific individual. Where we use aggregated statistics, those statistics are not treated as personal information under this policy.
4. Information We Collect
We collect several categories of information, always with the aim of using the minimum necessary for the purpose at hand. The main categories are described below.
4.1 Information you provide directly
- Contact details such as your name, email address, telephone number and job title when you submit an enquiry through our contact form or email us directly.
- The content of messages you send to us, including any details about your systems, your business or your requirements.
- Account or subscription details if you sign up to receive our newsletter or other communications.
- Information you provide during the course of an engagement, such as configuration details, project requirements and contact information for your team members.
4.2 Information collected automatically
- Technical information about the device and browser you use to access our website, such as your IP address, browser type, operating system and screen resolution.
- Usage information, including the pages you visit, the time you spend on them, and the referring website or search term that brought you to us.
- Log data generated by our servers as part of the normal operation of the website.
4.3 Information from third parties
- Information provided by publicly available business directories where we verify or supplement contact details.
- Information provided by partners who refer your organisation to us, where they have confirmed they are permitted to share it.
5. How We Collect Information
We collect personal information in a small number of clear ways. The first is when you choose to give it to us, for example by completing our contact form, sending an email, calling our office or meeting our team in person at a consultation.
The second is automatically through our website and its supporting infrastructure. Like most websites, our servers record certain technical details each time a page is requested. This data is used to keep the website secure and to understand how visitors move through it.
The third is through cookies and similar technologies, which we describe in more detail later in this policy. Cookies are small files stored on your device that help us remember preferences and understand site usage.
In every case we aim to be transparent about the source of information and to collect only what is genuinely needed to respond to you or to deliver our services.
6. How We Use Your Information
We use the personal information we collect for the following purposes, each of which is tied to a clear and lawful reason.
- To respond to enquiries. When you contact us, we use your details to understand your request and to provide a helpful reply.
- To provide our services. We use client information to plan, design, deliver and support computer systems projects, including scheduling work, communicating progress and issuing documentation.
- To manage our relationship with you. This includes sending service-related notices, updates about ongoing work and administrative messages.
- To improve our website and services. We analyse aggregated usage data to understand which parts of our site are most useful and to refine our content.
- To send marketing communications. Where you have agreed, we may send you occasional updates about our services. You can withdraw this consent at any time.
- To meet legal and regulatory obligations. We process information where required to comply with applicable law, including accounting and record-keeping requirements.
- To protect our business. We use information to detect, prevent and address fraud, security incidents and other harmful activity.
We do not use automated decision-making or profiling that produces legal or similarly significant effects concerning you.
7. Legal Basis for Processing
Where data protection law requires a lawful basis for processing, we rely on one or more of the following grounds.
- Consent. Where you have given clear consent for us to process your information for a specific purpose, such as subscribing to a newsletter.
- Contract. Where processing is necessary to enter into or perform a contract with you, or to take steps at your request before entering into a contract.
- Legitimate interests. Where processing is necessary for our legitimate business interests, such as responding to enquiries, improving our services and securing our systems, provided those interests are not overridden by your rights.
- Legal obligation. Where processing is necessary to comply with a legal or regulatory obligation that applies to us.
Where we rely on consent, you have the right to withdraw it at any time. Withdrawal does not affect the lawfulness of processing carried out before you withdrew your consent.
10. Data Retention
We retain personal information only for as long as is necessary to fulfil the purposes described in this policy, or as required by law. The specific retention period depends on the nature of the information and the reason it was collected.
Enquiry and correspondence records are typically retained for a reasonable period after the enquiry is resolved, so that we can refer back to the conversation if you return to us. Client project records are retained for the duration of the engagement and for a period afterwards to support warranty and support obligations.
Where information is no longer needed, we delete it or anonymise it in a secure manner. Where legal obligations require us to keep certain records, such as financial records, we retain them only for the required statutory period.
11. Data Security
We take the security of your personal information seriously and apply appropriate technical and organisational measures to protect it against accidental loss, unauthorised access, alteration and disclosure.
These measures include access controls that restrict personal information to staff and providers who need it, the use of encrypted connections where practical, regular review of our security practices, and prompt response procedures in the event of a suspected incident.
No method of transmission or storage is completely secure, and we cannot guarantee absolute security. However, we work continuously to keep our protections proportionate to the sensitivity of the information we hold. If we become aware of a breach that may affect your rights, we will notify you as required by applicable law.
12. International Data Transfers
We are based in Hong Kong, and most of our processing takes place there. However, some of our service providers may store or process information in other jurisdictions, including countries whose data protection laws may differ from those of your home jurisdiction.
Where we transfer personal information across borders, we take steps to ensure an adequate level of protection is maintained. This may include relying on contractual safeguards, recognised adequacy arrangements, or other lawful transfer mechanisms available under applicable law.
If you have questions about the location of your information or the safeguards that apply to a particular transfer, please contact us using the details at the end of this policy.
13. Your Privacy Rights
Depending on where you live and the laws that apply to you, you may have some or all of the following rights in relation to your personal information.
- Access. The right to request a copy of the personal information we hold about you.
- Rectification. The right to ask us to correct inaccurate or incomplete information.
- Erasure. The right to request deletion of your information in certain circumstances.
- Restriction. The right to ask us to restrict how we process your information in certain circumstances.
- Portability. The right to receive your information in a structured, commonly used and machine-readable format in certain circumstances.
- Objection. The right to object to processing based on legitimate interests or for direct marketing purposes.
- Withdrawal of consent. The right to withdraw consent at any time where processing is based on consent.
To exercise any of these rights, please contact us using the details below. We will respond within the timeframe required by applicable law. In some cases we may need to verify your identity before we can act on a request. You also have the right to lodge a complaint with a supervisory authority if you believe we have not handled your information in accordance with the law.
14. Privacy for Children
Our website and services are directed at businesses and professionals and are not intended for children. We do not knowingly collect personal information from individuals under the age of sixteen.
If you are a parent or guardian and believe that a child in your care has provided personal information to us, please contact us using the details below. We will take reasonable steps to delete that information from our records as quickly as possible.
If we become aware that we have collected personal information from a child without verifiable parental consent, we will take steps to remove that information promptly.
15. Third-Party Services and Links
Our website may contain links to websites and services operated by third parties, including partners, industry bodies or resources we reference. This policy applies only to our own website and services.
When you follow a link to a third-party website, that website will have its own privacy practices, which we do not control. We encourage you to read the privacy policy of every website you visit before providing any personal information.
We are not responsible for the content, privacy practices or security of any third-party website, even where we link to it from our own pages.
16. Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices, our services or the law. When we make changes, we will update the effective date at the top of this page.
Where changes are material, we will take reasonable steps to bring them to your attention, such as posting a notice on our website. We encourage you to review this policy periodically so that you remain informed about how we protect your information.
Your continued use of our website and services after any change to this policy will constitute your acceptance of the updated terms, to the extent permitted by law.
17. How to Contact Us
If you have any questions, concerns or requests relating to this privacy policy or the way we handle your personal information, please contact us using any of the following methods.
- Email: help@yaushunbuild.lat
- Telephone: +1 (904) 943-0983
- Post: Yau Shun Building Services Company Limited, Rm 1404 14/F Blissful Building, 243-247 Des Voeux Road Central, Sheung Wan, Hong Kong (HK)
- Website: https://www.yaushunbuild.lat
We will acknowledge your message and respond as promptly as we are able. If you have contacted us and are not satisfied with our response, you have the right to raise the matter with the relevant data protection supervisory authority in your jurisdiction.